Welcome to Hat Shop at www.tophatgearus.com! These Terms and Conditions outline the rules and regulations for using our website and purchasing our premium MLB-licensed caps. By accessing our site and making a purchase, you agree to these terms in full.

1. Our Customers

Hat Shop serves baseball fans worldwide who appreciate officially licensed MLB merchandise. Our target audience includes:

  • Dedicated fans of teams like the Baltimore Orioles, LA Dodgers, NY Yankees, San Diego Padres, and Seattle Mariners
  • International collectors of authentic MLB caps
  • Customers who value quality sports apparel with official licensing

2. Website Use

2.1 Access and Eligibility

By using our website, you confirm that you are at least 18 years old or have parental consent to make purchases. We reserve the right to refuse service to anyone for any reason at any time.

2.2 Account Responsibility

If you create an account, you are responsible for maintaining its confidentiality and all activities under your account.

3. Products and Services

3.1 Product Descriptions

We sell officially licensed MLB caps in various styles and team designs. While we strive for accuracy in product descriptions and images, slight variations may occur.

3.2 Availability

All products are subject to availability. We may limit quantities and reserve the right to discontinue products without notice.

4. Orders and Payments

4.1 Order Process

Your order constitutes an offer to purchase, which we accept by sending you an order confirmation. We process orders within 1-2 business days (excluding weekends/holidays).

4.2 Pricing

All prices are in USD. We reserve the right to correct pricing errors and change prices without notice.

4.3 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

You represent that your payment information is accurate and that you’re authorized to use the payment method.

5. Shipping Policy

5.1 Shipping Options

  • Standard Shipping: $12.95 via DHL/FedEx (10-15 business days after shipping)
  • Free Shipping: via EMS for orders over $50 (15-25 business days after shipping)

5.2 International Orders

We ship worldwide (excluding some Asian and remote areas). International customers are responsible for any customs fees or import duties.

6. Returns and Exchanges

6.1 Return Policy

We accept returns within 15 days of delivery. Items must be:

  • In original, unworn condition with all tags attached
  • In original packaging (including authenticity labels)
  • Accompanied by your order number

Non-Returnable Items: Custom-fitted caps and personalized items cannot be returned unless defective due to hygiene reasons.

6.2 Return Process

  1. Email [email protected] within 15 days with your order details
  2. Package items securely in original packaging if possible
  3. Ship to: Hat Shop Returns, 3832 Clay Lick Road, Longmont, CO 80501 USA

6.3 Refunds and Exchanges

Refunds are issued to your original payment method within 5-10 business days after we receive and inspect your return. International refunds may take 1-2 billing cycles.

Exchanges are subject to availability and may include:

  • Size exchanges
  • Team exchanges (e.g., San Diego Padres for Seattle Mariners)
  • Style exchanges within the same price point

7. Intellectual Property

All content on this site, including logos, designs, and product images, are property of Hat Shop or our licensors (including MLB). You may not use our intellectual property without written permission.

8. Limitation of Liability

Hat Shop shall not be liable for any indirect, incidental, or consequential damages arising from your use of our site or products. Our maximum liability shall not exceed the purchase price of the product in question.

9. Governing Law

These Terms shall be governed by the laws of Colorado, USA, without regard to conflict of law principles.

10. Changes to Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated “Last Updated” date.

11. Contact Us

For questions about these Terms, please contact our baseball-loving support team:

Email: [email protected]
Business Hours: Mon-Fri, 9am-5pm MT
Physical Address: 3832 Clay Lick Road, Longmont, CO 80501 USA

Thank you for choosing Hat Shop – where fan satisfaction is always in season!